If you believe a mistake was made in processing your claim, you may write to the Settlement Facility explaining what type of error you feel was made. If the Settlement Facility determines that a mistake was made, the error will be corrected and you will be notified in writing of the correction.
You may request an Error Correction review only if all documentation to support your claim has been submitted. If you request an Error Correction review and you submit additional documentation not previously submitted, your request will be treated as a request for a Review of Additional Information.
For more information about the Error Correction process, go to section VIII, 8.01 of the Annex A To The Settlement Facility and Fund Distribution Agreement.